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Icallify: Intelligent Call Center Software

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Monday 12:00 AM - 11:59 PM

Tuesday 12:00 AM - 11:59 PM

Wednesday 12:00 AM - 11:59 PM

Thursday 12:00 AM - 11:59 PM

Friday 12:00 AM - 11:59 PM

Saturday Closed

Sunday Closed

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Description

iCallify provides intelligent call center software that enhances customer experience with AI-powered features. Serving over 2,500 companies globally, iCallify enables 100,000+ agents to manage over 2 billion calls annually (Need to discuss).

Our platform offers inbound, outbound, and blended call center capabilities with advanced features like auto dialer, predictive dialer, power dialer, preview dialer, IVR, voice broadcasting, WhatsApp, click-to-call, and real-time monitoring dashboards.

Designed for scalability and efficiency, iCallify empowers businesses to optimize communication strategies and boost productivity. Focusing on delivering exceptional customer experiences, we offer tailored solutions to diverse industries’ unique needs, ensuring seamless integration and robust performance. iCallify is your trusted partner in transforming telephony into a powerful business asset.

Offering

Inbound Call Center Solution
Outbound Call Center Solution
Blended Call Center Solution
Sales Dialer Solution

Features

Auto Dialer
Power Dialer
Predictive Dialer
Preview Dialer
IVR
ACD
Voice Broadcasting
WhatsApp
Click to Call

Business Type: Software Development Company

Operations:
24*7

Contact Center Software Contact Center Platform CCaaS Software UCaaS Software IP PBX Software Call Center Software Communication Software

Amenities

24/7 Building Security Staff

Meeting Rooms

Services

Contact Center Software

iCallify provides an intelligent contact center software platform with features such as inbound and outbound calling, IVR, ACD, dialers, call recording, analytics, and agent management to help businesses manage customer communications efficiently.

UCaaS Software

iCallify provides UCaaS software that brings business communication capabilities together in a unified platform, supporting voice calling, messaging, collaboration, and business phone functionality.

IP PBX Software

iCallify offers multi-tenant IP PBX software designed for business communications, with capabilities including extensions, call routing, IVR, call queues, voicemail, and integration with existing VoIP infrastructure.

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